Reviews

Why Choose Us

Linda Zuma 2019/01/02
Thank you for your quick service. Derrick was truly kind, and we like your overall service. We will spread the word of your company and save your number.

Peet Kruger 2019/01/03
Initially started with the e-mail. Few minutes later company called me to fix the appointment. Couple of hours later we’ll mannered young man called Derrick showed up and fixed my washing machine in less than 45 minutes . I had spinning problem. Everything happened within few hours. Wow... Excellent service. Knowledgeable technician. What else we customers need more than this. I am very satisfied. Will recommend to my friends and family without doubt.

Donald Ribbens 2019/01/10
I am overly impressed with the service at Bryanston Appliance Repair! They do an excellent job every time.

JUNE Davies 2019/02/04
I was incredibly pleased with the technician, Derrick. He did an excellent job and was very professional. The office staff is nice as well and value our time. Thank you.

Yolanda Newman 2018/12/11
Very pleased with our repairman, Derrick. He was very polite & quick.

Neil Gerrard 2018/12/07
After a small mix up Derrick arrived, very quick to diagnose our refrigerator problem. He told us what we needed to do to prevent more problems. Derrick was very courteous and was so clean you would never know he was here. Thank You so much Derrick and Bryanston Appliance for helping us out.

Rose Bartle 2018/11/27
I just want to commend Derrick who came out to look at our Bosch washing machine that was making a rattling noise. He was such a great guy and didn’t get frustrated with us asking questions all the time and worked very diligently to solve this issue, which can be difficult to find. He solved the noise problem, and the washer is once again quiet. He is a great asset to your company. Thanks Derrick!

Charles Calitz 22/04/2019
Please tell Derrick our Samsung dishwasher is working fine again. I know he was having problems trying to diagnose what was wrong and since he was working on a holiday, he couldn't even contact the manufacturer for help, but he was right on target. It drains fine, doesn't leak or overfill and the soap dispenser is working again. He gave us some good tips for maintenance to keep it from clogging up in the future. Great guy and an outstanding technician.

Russ 20/05/2019
Thank you for the prompt service. We really enjoyed the thorough service your technician provided. He was a very sweet gentleman.

BILL Brown 27/05/2019
We just want to let you know how much we appreciate your service. Derrick was wonderful & we would recommend you to anyone.

Richard Young 18/07/2019
We just want to say thank you. We received excellent service. Derrick and his wife were fast, efficient & genuinely nice.

Don Solomon 27/07/2019
Bryanston Appliance was fantastic! He was very resourceful & great. We are so happy.

Bertica Seleka 31/10/2019
Thank you for the service. Derrick was great. We will use you again and refer to our friends.

Michelle Claremont 14/11/2019
I have an LG refrigerator which I found is difficult to get anyone to work on it. The water supply (water valves). Many people I know on Facebook recommended Bryanston Appliance. Very happy, I called. It took some time to fix because parts were not readily available. Once they were, things went well and quickly. Derrick were wonderful and do their job well. I would highly recommend them to anyone!

Bruce Pond 28/11/2019
Derrick was a true professional & genuinely nice.

Gordon 17/12/2019
We have used Bryanston Appliance for years to repair several of our appliances and have always been happy with how professional, prompt and efficient they are. The customer service is exceptional. The lady I have spoken with on the phone, as well as the technicians, are always very courteous and eager to help. We always request to work with Derrick. He is so skilled, warm and friendly; the kind of person you are comfortable having work in your home. We will continue to count on Bryanston Appliance for all our future appliance repair/maintenance needs.

Thomas 03/01/2020
I highly recommend Bryanston Appliance Repairs.

John 15/01/2020
Derrick & the office are great! I love your company!

Frank Verne 25/01/2020
We have been using Bryanston Appliance for years. Derrick is always polite and take the time to explain what he is doing. I highly recommend them.

Monica 08/02/2020
The office and Derrick provide "spot on" service! We really appreciate all of you.

Michelle Jonker 2020/04/15
My fridge was leaking, and I was extremely worried about having a repair person in my home under the C0V1D-19 isolation requirements. Found the number for Bryanston Appliance who came with a mask and gloves and diagnosed the problem immediately. Derrick was very professional, polite and pointed out that the problem was coming from a leaking pipe behind the fridge which would need a plumber. He went out of his way to show me where the pipe was, so that I could identify the problem to the plumber. I would highly recommend this company and would use them again. Thanks

Dennis 13/04/2020
Great service. Office staff bends over backwards to help an efficient and speedy repair without all the "return" trips! Highly recommend.

Emma Gill 17/04/2020
They saved my 12+ year old tumble dryer. It needed a part, which took a bit of time to get, but they were prompt in responding to inquiries and provided expert, courteous service.

Rebecca Fajana 05/05/2020
I've been a customer for years, always pleased with the repairs.

Hillary Becker 30/05/2020
Very good and prompt service. Derrick seemed knowledgeable and friendly. I will continue to use Bryanston Appliance Repair when needed!!

Sue Ludlam 12/06/2020
Very professional and polite! The technician figured out the issue in a couple of minutes! I would recommend Bryanston Appliance!

Patrick 17/06/2020
Positive, Professionalism, Punctuality, Quality, Responsiveness, Value These guys were great. Bernadette sent a confirmation message in advance and they showed up on time- was able to fix the item right away and communicated well. Thank you!

Marissa Snyder 26/06/2020
Derrick is an amazing technician and human being. Truly knowledgeable, helpful, and friendly. He has repaired my washing machine, refrigerator, and dishwasher over the years. If you can, request him specifically.

Stefan Green 09/07/2020
Bryanston Appliance Repair has been my "go to" repair guys for all my major appliances. From the initial call, to scheduling, to service and repair, the entire company is helpful and fast!

William 21/07/2020
Very fast, professional and effective. They solved our issue and explained how to keep it from happening again. Exceptional service.

Anita Grobler 03/08/2020
Great Service. Worked around my work schedule during lock down.

Tom Shipote 14/08/2020
Very positive. the technician was here quickly and done just as quick.

Govender 23/09/2020
Recently I had to repair my Defy dishwasher due to a known issue with the model. The parts took a while to arrive due to the pandemic, yet Derrick at Bryanston Appliance ensured to keep me informed and updated on the order status. Once all the parts arrived, the technician came out and did a brilliant repair job. Everything was perfectly done, and I could not be happier.

Wesley Elshout 29/09/2020
From start to finish, this was a painless process. My phone call was answered promptly and professionally. An appointment was made at a time that was convenient for me and the technician arrived on time. They did a great job.

Mindy Malan 05/10/2020
My refrigerator stopped working during level 5 lock down. I called but was told they could not come until the next Friday. When I called again on Monday to say I had no refrigerator they managed to have someone to come that day. I’m very appreciative for their quick response and accommodation.

Chris Smith 28/10/2020
Fast, clean, efficient-- Derrick knows his stuff, and gets the job done!

David Peterson 10/11/2020
Fast, honest and reliable, professional help. Just what one would expect.

Rosanne 14/11/2020
Excellent customer service, friendly, efficient phone staff, extremely knowledgeable service staff - they do what they say they will do, when they say they will do it.

Steve Higginson 16/11/2020
Great service and great prices. Professional Appliance Repair is just that. Servicemen are courteous, honest and always have the customer's best interest at heart. Lots of experience, great service and great prices. I highly recommend them.

Heather 17/11/2020
Great service. They came with the parts he needed and fixed our oven. This was after another company had come four times without fixing the problem.

Craig Murry 20/11/2020
"VERY DEPENDABLE FAMILY OWNED AND RUN COMPANY" They can fix all brands and types of appliances. Used them twice. Both times they came out quicker than anyone else I called. Repairs to our oven were done satisfactorily and at a reasonable price. Very dependable ‘family owned and run company'. They come with my highest recommendation.

Maria 26/11/2020
My washing machine decided to just quit on me. I really did not know what to do because it was not old, but it was also not brand new. So, I gave Bryanston Appliance Repair a call to find out what was best for me. They asked me more about what was wrong with my machine and we determined together that it would be worth it for them to come and out take a look. They saved me time and lots of money for they fixed it. Thank you so much for taking the time and working with me through all of my questions.

Julie Schneider 02/12/2020
Great service! Bernadette was able to get a repairman (Derrick) to my place within a few hours. Once there it was determined that it was not the fridge but the outlet. Very honest repairman. I will be calling Derrick again should the need arise. Vincent 05/12/2020 Had no idea who to call when my washer would not drain, I had a ton of clothes that I needed to wash. I found Bryanston Appliance Repairs online and I am so glad I called them. The lady was so friendly and helpful, and the technician was friendly and was able to fix my washer right away, I was thrilled he had the part with him. I recommend you call Bryanston Appliance Repairs when your appliances break!

Morris Hawkins 09/12/2020
There is no worse a feeling when your appliance breaks, and it is just out of warranty. But, when I called Bryanston Appliance, they came right out and fixed my refrigerator. I was so happy with their services. They were professional, friendly and affordable.

Rudolph Greyling 16/12/2020
Absolutely fantastic! The whole team is absolutely fantastic. Customer Service is outstanding. Their service and pricing are absolutely fantastic. Couldn’t possibly recommend them more!!

Lynn Alberts 23/12/2020
From the office to repairmen, I would give them more stars if possible. They went the extra mile for us. On time and very friendly. They repaired my washing machine. If you have any brand of appliance, they represent call them immediately.

Jake Kgotso 05/01/2021
Called them on Tuesday and they were here on Wednesday morning. Derrick was extremely friendly and helpful. Not only did he fix the washer in my tenant’s house, but he also looked at the dishwasher when my tenant mentioned having problems with it. All it needed was to have the drain cleared but they did it cheerfully.

Sarah Hoffman 14/01/2021
Derrick came out exactly when he said he would and diagnosed the problem within minutes. Not only was he knowledgeable about my washing machine, but he was also respectful and courteous, which are qualities that are hard to find these days. I could not be happier with this company. This was one of the easiest repair-scheduling experiences I have ever had. I was able to schedule it during my lunch hour. Derrick is a true professional and I will recommend his company to everyone I know.

Anthony 19/01/2021
I called all the “big companies” and they said it would be several days before they could come out. Bryanston appliance came out the next morning. They are fast, honest and reliable. I highly recommend them for all your appliance repair.

Daniel Parker 01/02/2021
Easy to communicate with. Came out quickly and within their estimated time frame. Derrick showed us everything he found with both our refrigerator and our dryer and got everything fixed the next day. We could not be happier and would highly recommend them to anyone!

Sidney 05/02/2021
Our 15-year-old refrigerator had not been cooling properly for a long while, then a few weeks ago it started leaking from the bottom. We decided to have someone to come look at it even though we figured he would tell us to buy a new one. Not only did Derrick fix the leak so it cools properly, he installed a new ice maker, all for well under the cost of a new refrigerator. I am incredibly happy and will call Derrick for all my appliance repairs. Thank you!

Carol Prinsloo 19/02/2021
Derrick and his team came out the same day I called. He diagnosed and fixed the problem promptly. They were great in every way. I would call them again in the future.

Peterson 24/02/2021
Derrick and Bernadette came out very quickly (for a repair company) the same day to fix my dryer. They are very friendly and knowledgeable. They knew everything about my dryer, except the serial number. Now I know who to call for my next appliance fix! Plus, they were reasonably priced.

Filipe Jamison 18/03/2021
I was having a huge birthday party on Friday night I started baking in my oven and it would not heat. I called Bryanston Appliance and they came out within a few hours. The technician, Derrick, called when he was on his way. I was able to meet him at my home when he arrived, he had the part that was necessary to repair my oven. Thank you!

Chris Nixon 30/03/2021
We had an emergency late Saturday, Derrick called us right away and scheduled repairs for the next day - Sunday. His wife Bernadette called on their way and within an hour the refrigerator was fixed. Very professional and efficient.

Anita Cole 1 April 2021
The service was absolutely amazing. I had previously called another tech repair company and they took over a month to tell me that they couldn’t fix my washing machine and that I would have to buy a new one. I called Derrick, he gave me a loan machine and within 5 days my washing machine was fixed. All parts replaced. Their speedy service is outstanding, but also great pricing for the superb quality of work! I’m beyond happy.